McIntosh Electrical Warranty Statement

 

Australia Consumer Law Statement

 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired and replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

Warranty 

We grant to you a 12 month warranty from the date of practical completion on all works and materials supplied by us in accordance with this warranty.

In the event of any of the works or materials supplied by us suffering an electrical or mechanical failure or fault within the warranty period we will at our choice either repair the fault, supply the services and materials again or pay for all parts, labour and service call out fees required for the works and materials to be repaired to normal working order subject to the following terms and conditions.

The benefits given to you by this warranty are in addition to any other rights and remedies you may have under any law in relation to the goods or services to which this warranty relates.

 

Limitations 

The maximum amount payable by us under this warranty is limited to the price paid by you for the works inclusive of GST.

This warranty does not extend to products used in the works which are not manufactured by us. Such products are covered only by the manufacturer’s warranty and any guarantee expressed or implied by mandatory provisions of law.

This warranty as far as may be permitted by law excludes liability for any consequential loss or claims for damage to persons or property resulting either directly or indirectly from any failure or fault of the works.

This warranty shall not apply unless the works have been paid for in full.

 

What is not covered by this warranty 

This warranty does not cover the following:

  • Consumables including light globes, fluorescent tubes, batteries, fuses or filters
  • Normal maintenance costs
  • Product recalls
  • Damage caused by:
    • Negligent, accidental or deliberate misuse
    • Unauthorised repairs or modifications
    • Liquid penetration
    • Electrical interferences, power surges, voltage fluctuations or lightning
    • Vermin, pests or insects
    • Rust or corrosion
    • Abnormal or excessive usage

Making a claim 

You must notify us in writing of any claim under this warranty within 12 months from the date of practical completion of the works.

Your notification must be forwarded to us at the address at the head of this warranty. You must bear your own expenses incurred by you in making a claim under this warranty.

No claims under this warranty will be accepted after 12 months from the date of practical completion of the works.

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Powered By Trust

As Accredited Master Electricians this is a testament to our high standards and technical skills. As well as confidence knowing that we are guided by a strict code of ethics. When engaging us for your electrical requirements you can always trust the following from us.

Friendly, Clean and Professional

Your premises will be treated like our own, with the greatest of care. Our staff are very polite and you will be looked after from 1st call to job completion

Turn Up On Time Every Time

We understand the importance of being on time and good communication. We give you a courtesy SMS 30 minutes before arrival.

Fast Same Day Service

Because electrical issues can be urgent, we’ll respond the same day usually within 2 hours of your call.

No Obligation Honest Up Front Pricing

You can be rest assured there are no nasty bill surprises. We offer accurate upfront pricing before we start the job, giving you peace of mind and clarity on all costs involved.

"Mitch and Aidan were very clean, professional and efficient. They were polite, diligent and got all the jobs done with a minimum of fuss and I would highly recommend them to anyone needing electrical work done in their home."
Lachlan Botticchio

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Timely Estimates

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Flexible Schedule

We understand how busy life can be so we happy to work together to fit within your schedule.

Obligation Free Quotes

A no obligation consultation provides the opportunity to discuss your project in detail and lock-in an upfront price.